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Programs

Emergency Services

Emergency Services Support:

To meet the urgent needs of the homeless and working poor, Catholic Social Services of Southern Nebraska provides immediate assistance to those struggling to pay rent or utilities through our Emergency Services Program. Please refer to your location for specific directions.

Lincoln

Serving Butler, Cass, Gage, Jefferson, Lancaster, Polk, Saline, Saunders, Seward, Thayer, and York counties

We take requests for assistance every Monday morning. The phone line opens promptly at 9:00 am. Our Emergency Services Coordinator will make appointments for the first ten eligible callers. You are eligible to receive assistance only once per year. Appointments are limited and based on a weekly budget. In-person appointments will be scheduled for the following day.

The number to request emergency assistance is 402.327.6211.  If you hear music, please stay on the line until someone answers. If the call drops while you are on hold, or if there is a busy signal or voice mail, please hang up and try your call again.
If you reach our voice mail that says we are full for this week, please try your call again next Monday.


Required Documentation:

If seeking rent assistance, you will need to provide information from your landlord.
If seeking utility assistance, you will need to provide your most recent utility bill.
For all other forms of assistance, you will be asked to provide documentation.
More information about the required documentation will be provided to you during your appointment. Contact our Emergency Services Program Manager Marilu Cazares at 402.327.6222 or MCazares@cssisus.org to learn more.

Are you in need of blankets, sleeping bags, sunscreen, bottled water, toiletries, diapers, baby formula, and more? We offer these items to our walk-in clients at our downtown location at 2241 O Street during our normal business hours.


Hastings Outreach Office

Serving Adams, Clay, Dawson, Fillmore, Franklin, Furnas, Gosper, Hall, Hamilton, Harlan, Kearney, Nuckolls, Phelps, and Webster Counties

Please call 402.463.2112 to learn more.


Auburn Outreach Office

Serving Johnson, Nemaha, Otoe, Pawnee, & Richardson counties

We take requests for financial assistance on Mondays. The phone line opens promptly at 9:00 AM and remains open until the list for weekly financial assistance has been filled. You are eligible to receive assistance only once per year. Appointments are limited and based on a weekly budget. 


The number to request financial assistance is 402.327.6242. If you need help with food, personal care items, diapers, household goods, and furniture, please call 402.327.6242 Monday-Thursday. Please leave a message and our Director of Social Services will contact you.

Until further notice, phone interviews are replacing in-­person appointments.


Imperial Outreach Office

Serving Chase, Dundy, Frontier, Hays, Hitchcock, Lincoln, Perkins, and Red Willow counties

Please contact Emergency Services Coordinator Tonya Olsen at 308.882.3065 or tolsen@cssisus.org to learn more.


CSS Vehicle Donation Program:

We know that one of the greatest obstacles to sustainable employment is the lack of reliable transportation. Through the CSS Vehicle Donation Program, we often receive used cars. If you are in need of a vehicle, please follow the emergency services process listed above and specify your need for reliable transportation during your phone call to our Emergency Services Coordinator.

  • Square miles served in the Diocese of Lincoln last year

    24,000

  • Financial assistance provided across southern Nebraska last year

    $1,944,910

  • Counseling sessions through the Immaculate Heart of Mary Counseling Center last year

    6,227

  • Nights of lodging & safety provided through St. Gianna’s Women’s Homes last year

    18,566

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